Privacy Policy

Effective Date: August 14, 2024

Introduction

Develom LLC ("Develom," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (develom.com), use our AI-driven applications, or engage with us in any other capacity. This policy applies to all data collected by Develom LLC, a company registered in California, USA, and is designed to comply with the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other relevant data protection laws.

Understanding Personal Data at Develom LLC

Develom is committed to upholding the highest privacy standards, regardless of your geographic location. We classify any data that identifies or could be used to identify you, directly or indirectly, as "personal data." This includes, but is not limited to, your name, email address, IP address, or other unique identifiers. Aggregate data that cannot be used to identify you is not considered personal data under this policy.

Your Privacy Rights at Develom LLC

We respect your rights to access, correct, move, limit the processing of, and delete your personal data. You can exercise these rights by visiting the Develom Data and Privacy page at develom.com/privacy. You may be required to sign in to your account for identity verification. If you wish to make a request for data that is not available online, please contact us at contact@develom.com.

Under the GDPR, CCPA, and other applicable laws, you have specific rights, including the rights to:

  • Access: Request access to your personal data.
  • Correct: Request correction of inaccurate or incomplete data.
  • Delete: Request deletion of your personal data ("Right to be Forgotten").
  • Restrict: Request restriction of processing your personal data.
  • Object: Object to processing your personal data.
  • Port: Request the transfer of your personal data to another party.
  • Withdraw Consent: Withdraw consent where we rely on your consent to process your personal data.

To exercise any of these rights, visit the Develom Data and Privacy page or contact us at contact@develom.com.

Personal Data Develom LLC Collects

At Develom, we collect data required to operate our Generative AI products effectively while ensuring your privacy. Data may be collected when you register for our services, make a transaction, interact with our products, or engage with our support teams. This includes, but is not limited to:

  • Account Information: Username, registered devices, account status.
  • Usage Data: Metrics related to the performance and usage of our AI products.
  • Contact Information: Name, email, business address.
  • Payment Information: Billing details and payment methods.
  • Transaction Information: Records of purchases and licenses for our Generative AI products.
  • Security Information: Data points used for fraud prevention and secure operation.

Personal Data from Other Sources

We may receive data about you from other businesses, partners, or from third-party datasets that are in compliance with applicable laws. This data is used to enhance and personalize our services, as well as for research and development purposes, in a manner consistent with this Privacy Policy.

How Develom LLC Uses Personal Data

Develom utilizes personal data to provide and improve our Generative AI products, process transactions, and to maintain security and compliance. We may also use the data for research, analytics, and customization based on user preferences. The legal basis for this includes your consent, compliance with laws, and our legitimate business interests. We may use your data for the following purposes:

  • To provide, maintain, and improve our AI-driven products and services.
  • To process transactions and manage your account.
  • To enhance security, prevent fraud, and ensure compliance.
  • To conduct research and analytics to improve our products.
  • To personalize user experiences based on your preferences.

Data Retention at Develom LLC

We retain personal data for as long as necessary to serve the purposes outlined in this Privacy Policy, in compliance with our data retention policies and applicable laws. The retention period depends on the nature of the data and the context in which it was collected.

Develom's Sharing of Personal Data

Develom may disclose your personal data with affiliate companies, service providers working under our instructions, collaborative partners, and other parties as directed by you. We do not share your personal data with third parties for their independent marketing activities.

  • Service Providers: Develom may commission third parties to act as service providers for specific tasks, including data processing and storage activities concerning your use of our services, as well as product delivery. These providers are contractually bound to manage personal data in compliance with this Privacy Policy and per our explicit guidelines.
  • Partners: Develom occasionally collaborates with external entities to render services or other offerings. In such cases, we obligate our partners to uphold stringent data protection standards for your personal data.
  • Developers and Vendors with Subscription Services: Should you acquire a third-party subscription via a Develom platform, we generate a unique Subscriber ID associated with you and the relevant developer or vendor. This ID aids in providing performance reports, including subscription details and your geographic location, to the said developer or vendor. If you cancel all subscriptions related to a particular developer or vendor, the Subscriber ID will be reset after 180 days of inactivity.
  • Others: Develom may disclose your personal data to additional parties at your behest or with your explicit consent. We may also reveal information for purposes of national security, law enforcement, or other public interest matters, provided such disclosure is deemed necessary or appropriate. Additionally, disclosure may occur on lawful grounds or if we ascertain it is crucial for enforcing our terms, safeguarding our operations, or during corporate restructuring, mergers, or sales.

Develom does not sell your personal data, as defined by specific laws in jurisdictions such as Nevada and California. Additionally, Develom does not "share" your personal data in a manner that would contravene California law.

Protection of Personal Data at Develom

Develom is committed to maintaining robust privacy through strong security measures. We employ administrative, technical, and physical controls to safeguard your personal data. These measures consider the nature of the personal data, the context of the processing, and potential risks. Our security team continuously updates these measures to provide enhanced protection. We implement measures such as encryption, access control, and regular security assessments to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Children and Personal Data

Develom recognizes the significance of protecting children's personal data, defined as data belonging to individuals under the age of 13 or as otherwise legally specified in your jurisdiction. We have instituted additional layers of verification and protection to ensure the safety of such data.

To utilize particular Develom services, a child-specific Develom ID is mandatory. This ID can be generated either by a parent or, in the context of educational services, by the educational institution itself.

  • Parents: Before creating a child-specific account, parents are required to review the Family Privacy Disclosure for Children, outlining Develom's practices concerning the handling of children's personal data. Explicit, verifiable parental consent must be obtained to proceed.
  • Educational Institutions: Educational bodies that participate in Develom’s School Management Program can create student IDs, referred to as “Managed Develom IDs.” Such institutions are mandated to agree to the terms specified in the Managed Develom IDs for Students Disclosure, which serves as an appendix to the Develom School Management Agreement.

If we discover that a child's personal data has been collected without suitable authorization, immediate steps will be taken to delete that information. For exercising privacy rights related to your child's data, please visit the Develom Data and Privacy page and log in to your Develom user account.

Cookies and Other Technologies at Develom

Develom's websites, platforms, interactive applications, and advertisements may employ cookies and other tracking technologies like pixel tags. These technologies help us better understand user behavior for purposes such as security, fraud prevention, tracking site usage, and measuring the efficiency of our advertisements.

  • Communication Cookies: These cookies facilitate network traffic to and from Develom’s systems and assist in error detection.
  • Strictly Necessary Cookies: These are essential for providing specific features or services you have requested, like website layout, authentication, and maintaining your shopping cart.
  • Analytical Cookies: We use these cookies to understand user interaction with our services and to evaluate the effectiveness of our advertising.
  • Other Cookies at Develom: In addition to the cookies described above, we also use "Other Cookies" for personalization purposes. These cookies help us understand how visitors engage with our platforms and services, including by measuring the success rate of our advertising campaigns and web searches. Develom employs these cookies to remember your preferences and selections during your visit to our websites, allowing us to offer a more personalized experience. For example, these cookies can remember your language preference, login credentials, or the items you've viewed or placed in your shopping cart. By doing this, we aim to streamline your interactions with Develom and make your user experience more seamless and tailored to your needs.

Choice to Opt-Out: If you wish to disable these "Other Cookies," you can do so through your browser settings. However, please note that doing so might limit some functionalities of our service. For instance, you may have to manually enter your language preference or re-authenticate each time you visit our platform.

  • Third-Party Cookies: Develom may also use third-party cookies, such as Google Analytics, to gather data on how you interact with our services. These cookies are managed by third parties and are subject to their privacy policies. We recommend that you read these policies to understand how these cookies are used and what control you have over them.
  • User Analytics and Reporting: We may aggregate data collected from these "Other Cookies" to generate insights and reports that help us improve our services. Rest assured, this aggregated data is anonymized and does not contain any personally identifiable information.

You can disable cookies through your browser settings. Disabling cookies may affect the availability of certain features on our website.

Transfer of Personal Data Across Borders

Develom operates globally and may transfer your personal data to entities worldwide. We adhere to applicable international laws and frameworks for the safe transfer of data.

Data Controllers and International Transfers

Your data's oversight and handling may differ based on your geographic location. Since Develom does not have a specific European entity, all data is managed in accordance with the laws of the jurisdiction in which Develom is headquartered. For international data transfers, we employ measures that comply with the legal requirements of the country from which the data is being transferred.

Company-Wide Commitment to Your Privacy

At Develom, your privacy isn't just a policy; it's a cornerstone of our corporate culture. We are deeply committed to safeguarding your personal data and privacy rights across all levels of our organization. Here's how:

  • Employee Training: Every Develom employee undergoes comprehensive training on our privacy and security protocols during their onboarding process and at regular intervals thereafter.
  • Continuous Monitoring: Our internal security teams continuously monitor access to sensitive data to ensure that only authorized personnel have access. Unusual activities trigger instant alerts and are investigated immediately.
  • Internal Audits and Compliance Checks: We routinely perform internal audits and compliance checks to verify adherence to our privacy policies and to update these policies in response to new legal requirements and technological advancements.
  • Data Access Control: Strict access control mechanisms are in place to ensure that only employees with the relevant permissions can access personal data. These permissions are reviewed regularly and revoked if no longer necessary.
  • Confidentiality Agreements: All Develom employees are required to sign confidentiality agreements as a part of their employment contracts. Any breach of these agreements is subject to disciplinary action, up to and including termination.
  • Vendor and Partner Compliance: We extend our commitment to privacy to our vendors and partners. All third-party organizations that interact with us are required to comply with our stringent privacy guidelines.
  • Regular Policy Updates and Communication: Employees are regularly updated about any changes to our privacy policies through internal communications. Updates are explained in detail, and staff is educated on how these changes impact their roles and responsibilities towards data protection.
  • Incident Response Plan: In the event of a data breach or other privacy-related incidents, we have a well-defined Incident Response Plan (IRP) that is immediately activated. This plan outlines the steps to contain the incident, inform affected parties, and prevent future occurrences.
  • Transparency and Accountability: Develom believes in being transparent and accountable in our privacy practices. Internal teams are responsible for evaluating the effectiveness of our privacy program, and this information is available for review by senior leadership.

By integrating privacy and data protection into the core of our business operations and company culture, we strive to earn and maintain the trust that you place in Develom.

Privacy Questions

If you have any queries about our privacy practices, you can contact us at Develom's Contact Page. We typically respond to substantive inquiries within seven days.

Changes to the Privacy Policy

Significant changes to this Privacy Policy will be communicated through our website at least a week in advance and directly to you if we have your contact information.

For more information, please visit develom.com/privacy or contact us at contact@develom.com.